Skip to content

Unit: Communication and teams

MSAPMSUP102A: Communicate in the workplace
MSAPMSUP106A: Work in a team

Assessment requirements

Assessment requirements

This learning unit supports the following units of competency from the Certificate III in Flooring Technology (LMF31208):

MSAPMSUP102A: Communicate in the workplace

MSAPMSUP106A: Work in a team

To be assessed as competent, your assessor will use a range of methods to check your ability to communicate effectively and work in a team. These may include:

  • written assignments

  • practical demonstrations

  • on-the-job or classroom discussions

  • learning activities undertaken while you're progressing through the unit

Your trainer will give you more information on what you'll need to do and the timetable for completion.

Literacy and numeracy

Literacy is the ability to read and write. Numeracy is the ability to work with numbers. When it comes to completing the written assignments for this qualification, a certain level of literacy ability is required to read the questions and write down your answers.

Obviously, it's important that you clearly understand what the assignment is asking you to do, and that your answers are a good reflection of what you really know. So if you're having trouble reading the questions or providing answers, make sure you speak to your trainer before you hand the assignment in.

There are various ways your trainer can help you. For example, they may be able to ask the assignment questions verbally and help you to write down your answers. They may also be able to show you sample answers to similar questions, which will let you look at the way they're written and give you hints on how to write your own. You may also be allowed to do the assignment with the assistance of another person.

Applying for RPL

RPL stands for Recognition of Prior Learning. It is a form of assessment that acknowledges the skills and knowledge you have gained through:

  • on-the-job experience

  • formal training in other courses

  • life experience, through your hobbies or other outside activities.

If you believe that you are already competent in some or all of the skills covered in this unit, ask your assessor about how to apply for RPL.

Written assignments

There are two assignments in this on-line resource that your assessor may ask you to complete as part of your formal assessment of competency.

Click on the links below to see these assessment tasks.

Assignment 1: Communicating with others

Assignment 2: Working in teams